Less than twenty percent of all telemarketing projects are long-term. A properly planned and executed telemarketing program will yield a great return on your investment. some companies think that they can execute an inexpensive call campaign by hiring workers at a minimal or entry level wage, quickly train the callers that how to properly conduct calls and then look for appointments or leads come in. this is in almost all cases false. uk telemarketing company have trained calling staff, it also trained their new callers to properly conduct with their customers. Negative outcome comes due to following reasons:
Most common reason is the actual cost is much more than just the hourly rate. Other indirect costs, such as the time and resources to interview, hire and train (initial and ongoing) need to be considered.
Second, unless you have substantial telemarketing experience in areas such as training, list generation, script development, caller management, reporting and quality assurance, your in-house telemarketing venture may not be very productive.
It is also important to note that in-house telemarketing efforts usually take more time to implement and cannot ramp up as quickly as an outsourced solution.
One last item to be considered is a refund policy. Most reputable telemarketing companies will have some type of established process in case you want to stop the call campaign prior to its completion and get a partial return of your investment.